Privacy Policy

1. Introduction

Urkunina (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website urkunina.be, purchase our products, or engage with our services.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

• Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site (such as purchasing coffee or subscribing to newsletters).
• Financial Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor (Stripe/SumUp).

3. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

• Process your orders and deliver products.
• Send you email newsletters about new roasts or promotions (only if subscribed).
• Monitor and analyze usage and trends to improve your experience with the Site.
• Notify you of updates to products and shipping status.

4. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:
info@urkunina.coffee